Setup Menus in Admin Panel

  • No products in the cart.

User Guidelines

USER GUIDELINES

SLLEARNING EDUCATIONAL SERVICES LLP

Last Updated: [26/08/2025]

1. Purpose of These Guidelines

These User Guidelines outline the expected standards of behavior for all users of platforms operated by SLLEARNING EDUCATIONAL SERVICES LLP (“SLLEARNING”, “we”, “our”, “us”).

They exist to:

  • Maintain a safe, respectful learning environment
  • Protect creators, learners, and institutions
  • Ensure fair use of platform resources
  • Support long-term sustainability of the ecosystem

These guidelines apply to all users, including:

  • Course creators / instructors
  • Learners / students
  • Institutions and schools
  • Affiliates and partners

2. Platform Philosophy

SLLEARNING is built on three core principles:

  1. Ownership – Creators own their content
  2. Freedom – Users control pricing, structure, and delivery
  3. Responsibility – Freedom comes with accountability

SLLEARNING provides infrastructure.
How you use it defines your success — and your responsibility.

3. General Conduct Expectations

All users must:

  • Act honestly and professionally
  • Respect other users and their work
  • Comply with applicable local and international laws
  • Use the platform only for lawful, educational, or business purposes

Harassment, abuse, or exploitation of any kind is not tolerated.

4. Content Guidelines (For Creators)

Creators are fully responsible for all content they upload or distribute.

4.1 Allowed Content

You may create and distribute content including:

  • Educational courses and training programs
  • Recorded videos, live classes, PDFs, quizzes
  • Free or paid learning material
  • Institution-specific or private content

There is no limit on the number of courses you can create.

4.2 Prohibited Content

You must not upload or distribute content that:

  • Infringes copyright, trademarks, or intellectual property
  • Contains hate speech, violence, or discrimination
  • Promotes illegal activities or misinformation
  • Is pornographic, sexually explicit, or exploitative
  • Misrepresents qualifications, certifications, or affiliations
  • Violates child protection or safeguarding laws

SLLEARNING does not pre-approve content but reserves the right to act upon valid complaints or legal notices.

5. Pricing & Monetization Responsibility

Creators:

  • Set their own course prices
  • Decide whether content is free or paid
  • Define their own refund policies (if any)

SLLEARNING:

  • Will never interfere with pricing
  • Will never bundle or discount courses without consent
  • Charges only the disclosed platform fee

Creators are responsible for:

  • Tax compliance
  • Invoicing (if applicable)
  • Financial disclosures required by law

6. Learner Responsibilities

Learners must:

  • Use purchased or free content for personal learning only
  • Respect creator intellectual property
  • Not record, redistribute, or resell course material without permission

Unauthorized sharing of content may result in account suspension and legal action by the creator.

7. Communication & Community Conduct

Users must not:

  • Harass or threaten other users
  • Send spam or unsolicited promotions
  • Abuse messaging, comments, or discussion tools

Professional disagreement is acceptable.
Personal attacks are not.

8. Platform Usage & Fair Access

Users must not:

  • Attempt to hack, disrupt, or overload the platform
  • Circumvent security measures
  • Use bots or automated tools without permission
  • Misuse free trials, demos, or promotional access

Such actions may result in immediate suspension.

9. School ERP & Institutional Use

Institutions using SLLEARNING ERP and LMS must:

  • Use data responsibly
  • Protect student and parent information
  • Follow applicable education and data protection laws

SLLEARNING acts as a technology provider, not an academic authority.

10. Affiliate Conduct

Affiliates must:

  • Follow ethical promotion practices
  • Avoid misleading claims
  • Clearly disclose affiliate relationships where required

Self-referrals, spam, or impersonation are strictly prohibited.

11. Reporting Violations

If you encounter:

  • Policy violations
  • Abusive behavior
  • Intellectual property infringement

You may report issues via:
🌐 https://sllearning.com/support/
📧 support@sllearning.com

All reports are reviewed seriously, though resolution timelines may vary.

12. Enforcement & Actions

Depending on severity, SLLEARNING may take actions including:

  • Warning notices
  • Temporary suspension
  • Content removal
  • Permanent account termination

We aim to act fairly and proportionately.

13. Relationship With Legal Policies

These User Guidelines work alongside:

  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • Affiliate Terms

In case of conflict, the Terms of Service shall prevail.

14. Updates to Guidelines

SLLEARNING may update these User Guidelines to reflect:

  • Platform growth
  • Legal changes
  • Community needs

Continued use of the platform indicates acceptance of updated guidelines.

15. Contact & Support

For questions or clarifications:

📧 support@sllearning.com
🌐 https://sllearning.com/support/
📱 WhatsApp Business: +91 8585968648

 
Template Design © Sllearning Educational Services LLP All rights reserved.